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Warning: Both pools at Consett Leisure Centre will be closed for essential maintenance from Monday 1 September 2025 for approximately 11 weeks. Further updates during the scheduled work will be circulated.

1 Alerts

thriveleisure.co.uk

Important update on how we contact you about Direct Debit payments.

From 1 November 2025, we’re changing the way we notify you if a Direct Debit payment is unsuccessful.

What’s changing?

Currently, we send a letter by post if your Direct Debit is rejected. From October, we’ll send you an email instead.

Why the change?

You’ll receive updates faster
You’ll have more time to resolve missed payments
It’s more eco-friendly and efficient

What do you need to do?

Please make sure we have your correct email address on file. You can update your details by:

Speaking to a member of staff at your local leisure centre
Logging into your Leisure Hub account: Link

Thank you for helping us improve the way we stay in touch with you.